Dispatching Portal
By Courtney1 author114 articles
- Message Dashboard
- Hourly Quote
- EverTransit Exec Booking Portal
- Mileage based surcharges
- Hours of Operation
- What is the "show quote on confirmation email"?
- How do I manually set a ride's pricing?
- How to book a round-trip, make a copy, or book and edit a ride
- Time vs Local Time
- How do I manage which customers can book into a particular account?
- Accounts - Billing Preferences
- EverTransit Account Subscription Information
- Introduction to Service Levels
- Is the "Destination Required" Field Optional?
- What are Default Surcharges?
- Can I charge prices based on time of day?
- Booking Round Trips on a Per Service Level Basis / Opt in or Opt Out
- How do I prompt my driver to enter the number of passengers?
- Who is charged the merchant processing fees?
- How do I use Coupon Codes?
- How do I use a metered fare for taxis?
- How do I change my default payment method?
- Using the Zone Function
- Uploading a Rate Group
- Introduction to Rates
- Introduction to Rate Groups
- Setting Up Flat Rates with Rate Groups
- Adding & Using Custom "Input Fields"
- How are totals calculated?
- How do I set a service as prescheduled only?
- Assigning jobs to the proper vehicle
- What is auto-dispatching?
- Why are my drivers not receiving notifications?
- What is the reassignment interval?
- Calendar View
- How can I see who made changes to a ride? Check details of a job?
- What is the auto-dispatch "timeout" interval?
- What is the "delayed dispatching start interval before pickup time" setting?
- What is the "Driver Selection Algorithm"
- What happens I close a ride out to the wrong date or time
- How do I manually dispatch a ride to a driver?
- How do I approve drivers to drive certain vehicles?
- Confirmation Emails
- What is a temporary hold on a credit card?
- How do I make customer phone numbers optional?
- How do I require credit cards from my customers?
- What is "maximum scheduled rides per rider"?
- How do I edit my company details?
- How do I manage "admins", "dispatchers", and "drivers"?
- What is the difference between "Dispatchers" and "Administrators"?
- How do I change my password?
- What is the "email banner image"?
- What does "invited" mean?
- When editing my company details, what does each field mean?
- How do I include custom information on my customer receipts?
- How do I customize what driver and vehicle information my customers see?
- What is the "show customer signature on receipts" setting?
- What is the email footer message?
- What is the "send email to dispatch when a ride is created" setting?
- What is the "notify all drivers when ride is created" setting?
- Will there be an annual statement outlining total processing fees for the year?
- How to refund a charge
- How do I block pre-paid cards?
- Submitting evidence for a dispute
- Introduction to Driver Commissions
- How can I update my account verification details?
- Can I use my own merchant account?
- Who is the merchant / payment processor for EverTransit?
- Transaction Fees from Stripe
- Dispute Management FAQ's
- Where can I find my Invoices for charges I have paid out to EverTransit?
- Flagging trips for review
- Preventing Fraud: All You Need to Know about setting up Pre-Authorization for Credit Cards