Drivers not moving on the map:

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The common cause for this is due to the app being force closed on the phone/tablet.
This could be due to the app crashing or the phone malfunctioning. Generally restarting the app and or phone tends to fix this.
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Other causes could be the driver forgetting to "Go offline" on the app and simply shutting down their phone/tablet.
Doing this causes the driver to remain "Online" in our dispatch software. However, it will show him stuck on the last location before shutting down the phone.
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Why are my Drivers showing up off the coast of Egypt?
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This is due to a driver's phone GPS being disabled/turned off before they go offline. It causes the app to send their location to dispatch as coordinates "00, 00" Which happens to be in Egypt.
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