All Collections
Dispatching Portal
Notifications
What is the "notify all drivers when ride is created" setting?
What is the "notify all drivers when ride is created" setting?
Courtney Noe avatar
Written by Courtney Noe
Updated over a week ago

If activated, this setting will send a push notification to all active drivers when a new ride is created. If it is turned off, push notifications will only be sent to an assigned driver.

It's important to note that it will only send a notification to drivers who are eligible for this trip. Drivers will only be notified if:

  • They are online

  • Their vehicle matches the vehicle requested

  • They are within the radius specified in Driver Permissions

Example:

A new ride is scheduled at 12:00PM for a 4:00PM pickup time. If this notification setting is enabled, all drivers will be notified of the new ride at 12:00PM when it is created.

Did this answer your question?