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What is the "delayed dispatching start interval before pickup time" setting?

Courtney Noe avatar
Written by Courtney Noe
Updated over 7 years ago

Delayed dispatching start interval

This determines how early the auto-assignment process starts prior to the ride's pickup time. This determines how far in advance that auto-assignment process should begin.

A ride will not have a pending driver until this time. Please note: this requires auto dispatching to be enabled.

Example:

A new ride is scheduled for 4:00PM. If the auto-assignment start interval is set to 30 minutes, the ride will be assigned to the nearest available driver at 3:30PM. This means that there will be no assigned driver until 3:30PM.

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