# EverTransit Help Center

> Help center for EverTransit Support

## Getting Started

- [GPS Data Tracking](http://help.evertransit.com/en/articles/1614048-gps-data-tracking.md): How to set up your Zendrive account which will allow you to track Driver GPS data for each reservation.
- [Dispatch Tutorial PDF](http://help.evertransit.com/en/articles/1071523-dispatch-tutorial-pdf.md)
- [Customizing your Rides Grid and Time Settings](http://help.evertransit.com/en/articles/1297880-customizing-your-rides-grid-and-time-settings.md): Tips on how to re-arrange your columns and manage your timezone.
- [What is a Service Level and how does it function?](http://help.evertransit.com/en/articles/1071510-what-is-a-service-level-and-how-does-it-function.md)
- [How do I setup receipts and confirmation emails to have my logo on them?](http://help.evertransit.com/en/articles/1071534-how-do-i-setup-receipts-and-confirmation-emails-to-have-my-logo-on-them.md)
- [How do you add an Administrator?](http://help.evertransit.com/en/articles/1071513-how-do-you-add-an-administrator.md)
- [How do I add a Dispatcher?](http://help.evertransit.com/en/articles/1071506-how-do-i-add-a-dispatcher.md)
- [What's the difference between rate duration and wait time?](http://help.evertransit.com/en/articles/1071505-what-s-the-difference-between-rate-duration-and-wait-time.md)
- [I can't log in! Help!](http://help.evertransit.com/en/articles/1071504-i-can-t-log-in-help.md)
- [How to change your account password on the customer app.](http://help.evertransit.com/en/articles/1071532-how-to-change-your-account-password-on-the-customer-app.md)
- [How do I reset my password from the dispatching center?](http://help.evertransit.com/en/articles/1071518-how-do-i-reset-my-password-from-the-dispatching-center.md)
- [How do I reset my password from the customer web form?](http://help.evertransit.com/en/articles/1071512-how-do-i-reset-my-password-from-the-customer-web-form.md)
- [How do I reset my password from the customer app?](http://help.evertransit.com/en/articles/1071507-how-do-i-reset-my-password-from-the-customer-app.md)
- [What is the best way to get in touch with someone from EverTransit?](http://help.evertransit.com/en/articles/1071509-what-is-the-best-way-to-get-in-touch-with-someone-from-evertransit.md)

## Dispatching Portal

- [Message Dashboard](http://help.evertransit.com/en/articles/4357545-message-dashboard.md): Send messages to customers or drivers right from dispatch
- [Hourly Quote](http://help.evertransit.com/en/articles/3269801-hourly-quote.md): View an accurate quote for hourly trips on dispatch and web widget
- [EverTransit Exec Booking Portal](http://help.evertransit.com/en/articles/3168990-evertransit-exec-booking-portal.md): Your premium connection to third party bookings.
- [Mileage based surcharges](http://help.evertransit.com/en/articles/3065223-mileage-based-surcharges.md): Flat rate surcharges based on mileage
- [Hours of Operation](http://help.evertransit.com/en/articles/3059404-hours-of-operation.md): Set your hours of operation
- [What is the "show quote on confirmation email"?](http://help.evertransit.com/en/articles/2076199-what-is-the-show-quote-on-confirmation-email.md)
- [How do I manually set a ride's pricing?](http://help.evertransit.com/en/articles/1685720-how-do-i-manually-set-a-ride-s-pricing.md): Learn how you can override default pricing in the new booking form to create a special rate or add/edit surcharges
- [How to book a round-trip, make a copy, or book and edit a ride](http://help.evertransit.com/en/articles/1475586-how-to-book-a-round-trip-make-a-copy-or-book-and-edit-a-ride.md): Booking a round-trip, return ride, edit a ride, or making a duplicate of a new ride
- [Time vs Local Time](http://help.evertransit.com/en/articles/1297901-time-vs-local-time.md): Learn how the different time settings affect your Dispatch, as well as Daylight Savings Time.
- [How do I manage which customers can book into a particular account?](http://help.evertransit.com/en/articles/1221103-how-do-i-manage-which-customers-can-book-into-a-particular-account.md)
- [Accounts - Billing Preferences](http://help.evertransit.com/en/articles/1204443-accounts-billing-preferences.md)
- [EverTransit Account Subscription Information](http://help.evertransit.com/en/articles/6842661-evertransit-account-subscription-information.md): How to update, cancel, or edit your subscription/account information for your EverTransit Account.
- [How does the Concierge Booking Tool work?](http://help.evertransit.com/en/articles/1178020-how-does-the-concierge-booking-tool-work.md): Booking on behalf of others
- [How do I add the Customer Booking Tool to my site?](http://help.evertransit.com/en/articles/1071521-how-do-i-add-the-customer-booking-tool-to-my-site.md)
- [Introduction to Service Levels](http://help.evertransit.com/en/articles/1071538-introduction-to-service-levels.md)
- [Is the "Destination Required" Field Optional?](http://help.evertransit.com/en/articles/1178013-is-the-destination-required-field-optional.md)
- [What are Default Surcharges?](http://help.evertransit.com/en/articles/1071576-what-are-default-surcharges.md)
- [Can I charge prices based on time of day?](http://help.evertransit.com/en/articles/1071577-can-i-charge-prices-based-on-time-of-day.md)
- [Booking Round Trips on a Per Service Level Basis / Opt in or Opt Out](http://help.evertransit.com/en/articles/1071578-booking-round-trips-on-a-per-service-level-basis-opt-in-or-opt-out.md)
- [How do I prompt my driver to enter the number of passengers?](http://help.evertransit.com/en/articles/1071573-how-do-i-prompt-my-driver-to-enter-the-number-of-passengers.md)
- [Who is charged the merchant processing fees?](http://help.evertransit.com/en/articles/1071567-who-is-charged-the-merchant-processing-fees.md)
- [How do I use Coupon Codes?](http://help.evertransit.com/en/articles/1071574-how-do-i-use-coupon-codes.md): Using coupon codes for ride discounts and promotions
- [How do I use a metered fare for taxis?](http://help.evertransit.com/en/articles/1071568-how-do-i-use-a-metered-fare-for-taxis.md)
- [How do I change my default payment method?](http://help.evertransit.com/en/articles/1071572-how-do-i-change-my-default-payment-method.md)
- [Using the Zone Function](http://help.evertransit.com/en/articles/1071552-using-the-zone-function.md): How to add zones on the dispatch portal
- [Uploading a Rate Group](http://help.evertransit.com/en/articles/1071549-uploading-a-rate-group.md)
- [Introduction to Rates](http://help.evertransit.com/en/articles/1071548-introduction-to-rates.md)
- [Introduction to Rate Groups](http://help.evertransit.com/en/articles/1071545-introduction-to-rate-groups.md)
- [Setting Up Flat Rates with Rate Groups](http://help.evertransit.com/en/articles/1127408-setting-up-flat-rates-with-rate-groups.md): How to set up custom or flat rates to your services with rate groups
- [Adding & Using Custom "Input Fields"](http://help.evertransit.com/en/articles/1071544-adding-using-custom-input-fields.md)
- [How are totals calculated?](http://help.evertransit.com/en/articles/1071541-how-are-totals-calculated.md)
- [How do I set a service as prescheduled only?](http://help.evertransit.com/en/articles/1071539-how-do-i-set-a-service-as-prescheduled-only.md)
- [Assigning jobs to the proper vehicle](http://help.evertransit.com/en/articles/1071537-assigning-jobs-to-the-proper-vehicle.md): Vehicle Types & Requirements
- [What is auto-dispatching?](http://help.evertransit.com/en/articles/1071546-what-is-auto-dispatching.md)
- [Why are my drivers not receiving notifications?](http://help.evertransit.com/en/articles/1178032-why-are-my-drivers-not-receiving-notifications.md)
- [What is the reassignment interval?](http://help.evertransit.com/en/articles/1178023-what-is-the-reassignment-interval.md)
- [Calendar View](http://help.evertransit.com/en/articles/1071566-calendar-view.md)
- [How can I see who made changes to a ride? Check details of a job?](http://help.evertransit.com/en/articles/1071564-how-can-i-see-who-made-changes-to-a-ride-check-details-of-a-job.md)
- [What is the auto-dispatch "timeout" interval?](http://help.evertransit.com/en/articles/1071561-what-is-the-auto-dispatch-timeout-interval.md)
- [What is the "delayed dispatching start interval before pickup time" setting?](http://help.evertransit.com/en/articles/1071558-what-is-the-delayed-dispatching-start-interval-before-pickup-time-setting.md)
- [What is the "Driver Selection Algorithm"](http://help.evertransit.com/en/articles/1071560-what-is-the-driver-selection-algorithm.md)
- [What happens I close a ride out to the wrong date or time](http://help.evertransit.com/en/articles/1071559-what-happens-i-close-a-ride-out-to-the-wrong-date-or-time.md)
- [How do I manually dispatch a ride to a driver?](http://help.evertransit.com/en/articles/1071547-how-do-i-manually-dispatch-a-ride-to-a-driver.md)
- [How do I approve drivers to drive certain vehicles?](http://help.evertransit.com/en/articles/1179703-how-do-i-approve-drivers-to-drive-certain-vehicles.md): Driver approval for specific vehicles
- [What do the symbols on the map mean when I press 'Traffic'?](http://help.evertransit.com/en/articles/1178030-what-do-the-symbols-on-the-map-mean-when-i-press-traffic.md)
- [How do I know if a driver is online?](http://help.evertransit.com/en/articles/1178024-how-do-i-know-if-a-driver-is-online.md)
- [How often does the map update?](http://help.evertransit.com/en/articles/1071571-how-often-does-the-map-update.md)
- [Why aren't my drivers moving on the map?](http://help.evertransit.com/en/articles/1071569-why-aren-t-my-drivers-moving-on-the-map.md)
- [Real Time Vehicle Tracking - Color Coded Tracking](http://help.evertransit.com/en/articles/1071553-real-time-vehicle-tracking-color-coded-tracking.md)
- [Uploading rides via CSV](http://help.evertransit.com/en/articles/1178076-uploading-rides-via-csv.md)
- [Time Zone Functionality](http://help.evertransit.com/en/articles/1178073-time-zone-functionality.md)
- [Can I schedule a ride and make it recurring?](http://help.evertransit.com/en/articles/1178035-can-i-schedule-a-ride-and-make-it-recurring.md)
- [Phone integration Ring Central](http://help.evertransit.com/en/articles/1178034-phone-integration-ring-central.md): Ring Central integration
- [Ride screen and status](http://help.evertransit.com/en/articles/1178033-ride-screen-and-status.md)
- [Book a new ride](http://help.evertransit.com/en/articles/1178031-book-a-new-ride.md)
- [How do I add new fields to the App, or New Booking form to request more information from customers during the booking process?](http://help.evertransit.com/en/articles/1071562-how-do-i-add-new-fields-to-the-app-or-new-booking-form-to-request-more-information-from-customers-during-the-booking-process.md): Requesting more information from customers during booking
- [Difference between personal card and corporate card on file](http://help.evertransit.com/en/articles/1178040-difference-between-personal-card-and-corporate-card-on-file.md)
- [How do Accounts work with Customer Apps?](http://help.evertransit.com/en/articles/1178037-how-do-accounts-work-with-customer-apps.md)
- [Why isn't the Account option showing up when I book a ride?](http://help.evertransit.com/en/articles/1178036-why-isn-t-the-account-option-showing-up-when-i-book-a-ride.md)
- [How do I manage Account "members"?](http://help.evertransit.com/en/articles/1071563-how-do-i-manage-account-members.md)
- [Confirmation Emails](http://help.evertransit.com/en/articles/1178081-confirmation-emails.md): How to send a confirmation email or text
- [What is a temporary hold on a credit card?](http://help.evertransit.com/en/articles/1178079-what-is-a-temporary-hold-on-a-credit-card.md)
- [How do I make customer phone numbers optional?](http://help.evertransit.com/en/articles/1178069-how-do-i-make-customer-phone-numbers-optional.md): Customer phone numbers
- [How do I require credit cards from my customers?](http://help.evertransit.com/en/articles/1178068-how-do-i-require-credit-cards-from-my-customers.md)
- [What is "maximum scheduled rides per rider"?](http://help.evertransit.com/en/articles/1178044-what-is-maximum-scheduled-rides-per-rider.md)
- [How do I edit my company details?](http://help.evertransit.com/en/articles/1178043-how-do-i-edit-my-company-details.md)
- [How do I manage "admins", "dispatchers", and "drivers"?](http://help.evertransit.com/en/articles/1178042-how-do-i-manage-admins-dispatchers-and-drivers.md)
- [What is the difference between "Dispatchers" and "Administrators"?](http://help.evertransit.com/en/articles/1178041-what-is-the-difference-between-dispatchers-and-administrators.md)
- [How do I change my password?](http://help.evertransit.com/en/articles/1178039-how-do-i-change-my-password.md)
- [What is the "email banner image"?](http://help.evertransit.com/en/articles/1178038-what-is-the-email-banner-image.md)
- [What does "invited" mean?](http://help.evertransit.com/en/articles/1178016-what-does-invited-mean.md)
- [When editing my company details, what does each field mean?](http://help.evertransit.com/en/articles/1071565-when-editing-my-company-details-what-does-each-field-mean.md)
- [How do I resend receipts?](http://help.evertransit.com/en/articles/1178049-how-do-i-resend-receipts.md)
- [How are customer payments processed?](http://help.evertransit.com/en/articles/1178048-how-are-customer-payments-processed.md)
- [How Do I Add A Bank Account?](http://help.evertransit.com/en/articles/1178047-how-do-i-add-a-bank-account.md)
- [How can I charge my customers?](http://help.evertransit.com/en/articles/1178046-how-can-i-charge-my-customers.md)
- [How do I add a credit card to an existing client who has used the system?](http://help.evertransit.com/en/articles/1071570-how-do-i-add-a-credit-card-to-an-existing-client-who-has-used-the-system.md)
- [How do I include custom information on my customer receipts?](http://help.evertransit.com/en/articles/1178077-how-do-i-include-custom-information-on-my-customer-receipts.md)
- [How do I customize what driver and vehicle information my customers see?](http://help.evertransit.com/en/articles/1178053-how-do-i-customize-what-driver-and-vehicle-information-my-customers-see.md)
- [What is the "show customer signature on receipts" setting?](http://help.evertransit.com/en/articles/1178052-what-is-the-show-customer-signature-on-receipts-setting.md)
- [What is the email footer message?](http://help.evertransit.com/en/articles/1178051-what-is-the-email-footer-message.md)
- [What is the "send email to dispatch when a ride is created" setting?](http://help.evertransit.com/en/articles/1178050-what-is-the-send-email-to-dispatch-when-a-ride-is-created-setting.md)
- [What is the "notify all drivers when ride is created" setting?](http://help.evertransit.com/en/articles/1071575-what-is-the-notify-all-drivers-when-ride-is-created-setting.md)
- [Will there be an annual statement outlining total processing fees for the year?](http://help.evertransit.com/en/articles/1178082-will-there-be-an-annual-statement-outlining-total-processing-fees-for-the-year.md)
- [How to refund a charge](http://help.evertransit.com/en/articles/1178080-how-to-refund-a-charge.md): Refunding a charge
- [How do I block pre-paid cards?](http://help.evertransit.com/en/articles/1178078-how-do-i-block-pre-paid-cards.md): Blocking pre-paid cards
- [Submitting evidence for a dispute](http://help.evertransit.com/en/articles/1178074-submitting-evidence-for-a-dispute.md): How to submit a dispute
- [Introduction to Driver Commissions](http://help.evertransit.com/en/articles/1178072-introduction-to-driver-commissions.md): Driver commissions
- [How can I update my account verification details?](http://help.evertransit.com/en/articles/1178062-how-can-i-update-my-account-verification-details.md)
- [Can I use my own merchant account?](http://help.evertransit.com/en/articles/1178059-can-i-use-my-own-merchant-account.md)
- [Who is the merchant / payment processor for EverTransit?](http://help.evertransit.com/en/articles/1178058-who-is-the-merchant-payment-processor-for-evertransit.md)
- [Transaction Fees from Stripe](http://help.evertransit.com/en/articles/1178057-transaction-fees-from-stripe.md)
- [Dispute Management FAQ's](http://help.evertransit.com/en/articles/1178027-dispute-management-faq-s.md)
- [Where can I find my Invoices for charges I have paid out to EverTransit?](http://help.evertransit.com/en/articles/1178022-where-can-i-find-my-invoices-for-charges-i-have-paid-out-to-evertransit.md)
- [Flagging trips for review](http://help.evertransit.com/en/articles/1071579-flagging-trips-for-review.md)
- [Preventing Fraud: All You Need to Know about setting up Pre-Authorization for Credit Cards](http://help.evertransit.com/en/articles/1177940-preventing-fraud-all-you-need-to-know-about-setting-up-pre-authorization-for-credit-cards.md)
- [Data Export Tool](http://help.evertransit.com/en/articles/4301877-data-export-tool.md): Exporting Data from EverTransit
- [Generating Ride Reports](http://help.evertransit.com/en/articles/1179713-generating-ride-reports.md): How to generate reports
- [What rides are showing up in Ride Summary report?](http://help.evertransit.com/en/articles/1178061-what-rides-are-showing-up-in-ride-summary-report.md)
- [What is the difference between Pickup Date and Start Date](http://help.evertransit.com/en/articles/1178060-what-is-the-difference-between-pickup-date-and-start-date.md)
- [I would like to delete rides I've added using the Manifest Uploader](http://help.evertransit.com/en/articles/1178063-i-would-like-to-delete-rides-i-ve-added-using-the-manifest-uploader.md)
- [Ride Import Tool](http://help.evertransit.com/en/articles/4222862-ride-import-tool.md): Import rides into the EverTransit system
- [Manifest Upload CSV | How to manually upload your rides properly.](http://help.evertransit.com/en/articles/1171420-manifest-upload-csv-how-to-manually-upload-your-rides-properly.md)
- [Can I charge a Cancellation Fee if a Customer Cancels?](http://help.evertransit.com/en/articles/1178064-can-i-charge-a-cancellation-fee-if-a-customer-cancels.md)
- [How do I see my existing customers?](http://help.evertransit.com/en/articles/1178056-how-do-i-see-my-existing-customers.md)
- [How do I upload my customer list?](http://help.evertransit.com/en/articles/1178055-how-do-i-upload-my-customer-list.md)
- [How do I create a new customer?](http://help.evertransit.com/en/articles/1178054-how-do-i-create-a-new-customer.md)
- [What is a "password-protected account"?](http://help.evertransit.com/en/articles/1177938-what-is-a-password-protected-account.md)
- [Driver permissions](http://help.evertransit.com/en/articles/1178045-driver-permissions.md)
- [Estimated Driver Commissions](http://help.evertransit.com/en/articles/6420784-estimated-driver-commissions.md): View drivers estimated commissions based on ride estimate
- [Driver doesn't see my company on the app](http://help.evertransit.com/en/articles/1178028-driver-doesn-t-see-my-company-on-the-app.md)
- [What does "pending" mean?](http://help.evertransit.com/en/articles/1178029-what-does-pending-mean.md)
- [Remove driver](http://help.evertransit.com/en/articles/1178025-remove-driver.md)

## Video Tutorials

- [Driver Tutorials](http://help.evertransit.com/en/articles/1071526-driver-tutorials.md): EverTransit Driver App Onboarding
- [Setting Up Company Details](http://help.evertransit.com/en/articles/1071551-setting-up-company-details.md)
- [User Permissions](http://help.evertransit.com/en/articles/1071554-user-permissions.md)
- [Website Integration](http://help.evertransit.com/en/articles/1071550-website-integration.md)
- [Setting Up Accounts](http://help.evertransit.com/en/articles/1071529-setting-up-accounts.md)
- [Adding a New Driver](http://help.evertransit.com/en/articles/1071530-adding-a-new-driver.md)
- [Adding Service Levels](http://help.evertransit.com/en/articles/1071527-adding-service-levels.md)
- [How to Add A Vehicle](http://help.evertransit.com/en/articles/1071525-how-to-add-a-vehicle.md): How To Add Vehicles

## Driver Apps

- [Guía de referencia para la aplicación de EverTransit Driver](http://help.evertransit.com/en/articles/2252269-guia-de-referencia-para-la-aplicacion-de-evertransit-driver.md)
- [Driver App Notifications](http://help.evertransit.com/en/articles/7232301-driver-app-notifications.md): Ride reminders for drivers
- [EverTransit Driver App Quick Reference Guide](http://help.evertransit.com/en/articles/2252200-evertransit-driver-app-quick-reference-guide.md): Quick reference guide on how to sign up and use the driver app
- [Drivers: Signing Up, Logging In, and Choosing your Company](http://help.evertransit.com/en/articles/1071584-drivers-signing-up-logging-in-and-choosing-your-company.md)
- [Enabling push notifications - My drivers aren't receiving rides!](http://help.evertransit.com/en/articles/1071594-enabling-push-notifications-my-drivers-aren-t-receiving-rides.md)
- [Can drivers see the price before a ride is completed?](http://help.evertransit.com/en/articles/1071581-can-drivers-see-the-price-before-a-ride-is-completed.md)
- [Why are my drivers not receiving notifications?](http://help.evertransit.com/en/articles/1071585-why-are-my-drivers-not-receiving-notifications.md)

## Affiliate Network

- [Connecting With GNET](http://help.evertransit.com/en/articles/6561068-connecting-with-gnet.md): This article will help you get connected with our newest integration with GNET
- [How do I connect with affiliates?](http://help.evertransit.com/en/articles/1071595-how-do-i-connect-with-affiliates.md)
- [How do I manage my existing affiliates?](http://help.evertransit.com/en/articles/1071593-how-do-i-manage-my-existing-affiliates.md)
- [Where can I find new affiliates?](http://help.evertransit.com/en/articles/1071586-where-can-i-find-new-affiliates.md)
- [How do I accept an incoming farm-in ride?](http://help.evertransit.com/en/articles/1071588-how-do-i-accept-an-incoming-farm-in-ride.md)
- [How do I farm out a ride that has already been booked in-house?](http://help.evertransit.com/en/articles/1071609-how-do-i-farm-out-a-ride-that-has-already-been-booked-in-house.md)
- [How do I book a ride that will be farmed out?](http://help.evertransit.com/en/articles/1071592-how-do-i-book-a-ride-that-will-be-farmed-out.md)
- [How do I know when an affiliate accepted my farm-out?](http://help.evertransit.com/en/articles/1071591-how-do-i-know-when-an-affiliate-accepted-my-farm-out.md)
- [How can I price my farmed out rides?](http://help.evertransit.com/en/articles/1827711-how-can-i-price-my-farmed-out-rides.md)
- [How do I pay Affiliates? How do they pay me?](http://help.evertransit.com/en/articles/1071589-how-do-i-pay-affiliates-how-do-they-pay-me.md)
- [What does it mean if there are "No Matching Affiliate Services"?](http://help.evertransit.com/en/articles/1071587-what-does-it-mean-if-there-are-no-matching-affiliate-services.md)
- [Automated Farm-out](http://help.evertransit.com/en/articles/1816926-automated-farm-out.md): Learn how to use the affiliate networks automated farm-out feature to expand your coverage!
- [How to Create Service Levels for EverTransit Connect](http://help.evertransit.com/en/articles/1071600-how-to-create-service-levels-for-evertransit-connect.md)
- [What countries are supported?](http://help.evertransit.com/en/articles/1071590-what-countries-are-supported.md)
- [What information should I provide about my company?](http://help.evertransit.com/en/articles/1178067-what-information-should-i-provide-about-my-company.md): Affliate Network info
- [Information provided about my company](http://help.evertransit.com/en/articles/1071606-information-provided-about-my-company.md)
- [How do I connect my Affiliate Coverage Zone to my profile?](http://help.evertransit.com/en/articles/1071615-how-do-i-connect-my-affiliate-coverage-zone-to-my-profile.md)

## Customer App FAQ's

- [Understanding "deep links".](http://help.evertransit.com/en/articles/1071614-understanding-deep-links.md)
- [Having issues with the driver/client apps?](http://help.evertransit.com/en/articles/1071613-having-issues-with-the-driver-client-apps.md)
- [Download Badges for my Customer App](http://help.evertransit.com/en/articles/1071608-download-badges-for-my-customer-app.md)
- [How do I limit users on my custom app from requesting rides outside of my area?](http://help.evertransit.com/en/articles/1071603-how-do-i-limit-users-on-my-custom-app-from-requesting-rides-outside-of-my-area.md)
- [Can I get a customized app for my clients?](http://help.evertransit.com/en/articles/1071597-can-i-get-a-customized-app-for-my-clients.md)
- [What do I need to send to get a customized app?](http://help.evertransit.com/en/articles/1071599-what-do-i-need-to-send-to-get-a-customized-app.md)
- [How long does it take for the customer app to be released?](http://help.evertransit.com/en/articles/1071598-how-long-does-it-take-for-the-customer-app-to-be-released.md)