When a driver forgets their password, they will be sent a code to reset their password. They can follow these steps:

1) While in the login screen, click "Forgot password"

2) Enter your email address and submit. You will be brought to a new screen on the app.

3) Check your email for a code. Copy & paste this code into the first text box in the app. Important: this code is not your new password, it is a code used to set a new password.

4) Enter your new password into the next 2 text fields.

5) Click "Save", and you will be brought back to the login screen.

6) Enter your new password to log in.

Did this answer your question?