EverTransit Support

When a customer forgets their password, they will be sent a code to reset their password.

To reset your password follow these steps:

While in the login screen, click "Forgot password"

Enter your email address and submit. You will be brought to a new screen on the app.

Check your email for a code. Copy &amp; paste this code into the first text box in the app. Important: this code is not your new password, it is a code used to set a new password.

Enter your new password into the next 2 text fields.

Click "Save", and you will be brought back to the login screen.

1. While in the login screen, click "Forgot password"
2. Enter your email address and submit. You will be brought to a new screen on the app.
3. Check your email for a code. Copy &amp; paste this code into the first text box in the app. Important: this code is not your new password, it is a code used to set a new password. 
4. Enter your new password into the next 2 text fields. 
5. Click "Save", and you will be brought back to the login screen.
6. Enter your new password to log in.

How do I reset my password from the customer app?