When a customer forgets their password, they will be sent a code to reset their password.

To reset your password follow these steps:

  1. While in the login screen, click "Forgot password"
  2. Enter your email address and submit. You will be brought to a new screen on the app.
  3. Check your email for a code. Copy & paste this code into the first text box in the app. Important: this code is not your new password, it is a code used to set a new password.
  4. Enter your new password into the next 2 text fields.
  5. Click "Save", and you will be brought back to the login screen.
  6. Enter your new password to log in.
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